Scan the Poolroom, check the vent, then reset leftovers
Update Playrooms, use the Scanner to locate the missing Poolroom ball, and try the deployable Ball Vacuum if the marker leads to the wall suction vent. If the ball remains inaccessible, stand inside the Poolroom and choose Pause → Help → Reset Room Balls to return the current room's uncollected balls to their original positions.
Follow this recovery route
- Install the available Playrooms updates before continuing the search. The official stuck-ball fix moved affected balls onto reachable floor positions while retaining progress in existing saves.
- Use the Scanner inside the Poolroom. Its markers help locate remaining balls, including balls obscured by walls or positioned around a suction vent.
- Inspect the area around the missing ball's marker. Check reachable edges and corners before deciding that the ball is trapped inside the room geometry.
- Purchase the Ball Vacuum's first Intake Speed upgrade if you need its suction mode. That upgrade enables the mode used to pull nearby balls into the deployable equipment.
- Position the small deployable Ball Vacuum near a ball lodged in the wall suction vent. A player recovered vent-trapped balls this way and specifically identified this tool rather than a robot vacuum.
- Choose Pause → Help → Reset Room Balls while physically inside the Poolroom if the ball remains unreachable. This returns uncollected balls in the current room to their starting positions.
- Scan the Poolroom again after the reset. Follow the remaining marker to check the ball's position instead of repeating a search of every cleared surface.
- Check the Poolroom's completion display after recovering the ball. Use the area's remaining cleanup progress to judge the result rather than relying only on whether a ball pit is full.
What the stuck-ball patch changed
The official November 6 patch moved previously stuck Poolroom and Hotel balls onto reachable floor positions. Existing saves retained their progress, so continue with your current save after updating. Earlier fixes also addressed unreachable balls and malfunctioning ball vents.
An update is the starting point for recovery, but isolated stuck-ball reports still make the Scanner and reset option useful. Check where the remaining ball actually is before choosing a tool. A visible ball near an edge, a marker inside a wall, and a ball lodged in a vent call for different checks.
Unlock the Scanner and prepare the Ball Vacuum
The Scanner unlocks after you fill the fourth ball pit and costs €10 through shop.exe. If it is not available yet, continue the ball-pit progression before returning to hunt the final Poolroom leftovers. Once you have it, use the markers to narrow the search instead of spending another shift inspecting the same empty floor.
For the vent recovery method, prepare the deployable Ball Vacuum with its first Intake Speed upgrade. The Scanner locates the ball; the vacuum gives you a collection method to try at the vent. Keep the equipment names straight when following this route, because the successful player report used the deployable Ball Vacuum.
Check the wall suction vent
The wall suction vent deserves a targeted check when the Scanner points there. A Steam player found their missing balls stuck inside the vent and retrieved them with the small deployable Ball Vacuum. Use that as a recovery method for a matching location, rather than assuming every missing Poolroom ball must be in the vent.
If the marker points elsewhere, follow it to that part of the room. The pool edges and corners can hold overlooked balls after the central water surface looks clear. A short inspection around the marker is more useful than repeatedly circling the main pool.
What Reset Room Balls actually repositions
Reset Room Balls is under Help in the pause menu. It returns every uncollected ball in the current room to its original starting position, which is why your position matters when you use it. Enter the Poolroom before selecting the option so that you target its remaining balls.
Treat this as a way to reposition remaining cleanup, then resume your search with the Scanner. The option's described scope is the current room's uncollected balls. There is no need to replace your existing save to follow this recovery route.
If resetting still leaves the ball missing
A player reported using Reset Room Balls and receiving an every-ball-is-in-place response while still being unable to find the missing ball. If that happens, continue with the Scanner and the wall-vent check. Resetting alone does not tell you which surface or piece of equipment is hiding the ball.
Also check that you are comparing the right progress measure. Floating balls still need to reach the collection system, and a full ball pit does not mean the whole area has been cleared. The Clean Poolroom achievement requires collecting every ball in the Poolroom.